COMPANY
Providence is one of the largest not-for-profit health systems in the United States.
At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future, today.
The Digital Innovation Group (DIG) at Providence is a small but mighty product development and incubation team. We build next-gen tools that give patients convenient and easy access to health care anywhere, anytime.
DIG is both a healthcare startup and a technology/product incubator. Our team gathers market data on effective solutions in the health care space and then builds out a product line with the latest and greatest technology. When market maturity hits, DIG enables the product to spin out as its own company. It is a unique mix of venture capitalists, digital strategists, marketing acumen, product development and engineering all in one group nestled inside one of the largest health systems. We set the pace for other health care organizations on how to conceive, engineer and launch effective health care solutions.
Recently funded DIG startups include DexCare and Xealth.
Reporting to a VP of Engineering, we need a Principal Technical Program Manager to bring expertise and passion to bring our next set of products to life. We are currently in the initial stages of incubating ideas related to virtual health assistants including triage, symptom pursuit and care navigation using ML and NLP. Additionally, we are pursuing personalized digital engagement for wellness. Success means you will have the opportunity to join future startups on the ground floor.
This is a remote work opportunity in Canada with occasional travel expected to Vancouver BC or Seattle WA.
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SUMMARY
This is a vital leadership role for the Digital Innovation Group at Providence and reports to the AVP, Software Development. Key goals and accountabilities are:
Understand complex customer problems and how these can be translated into technical solutions.
Use your data-driven, business-informed mindset to define and deliver programs with a high degree of complexity that have broad cross-organizational impact.
Make appropriate tradeoffs to optimize time-to-market, and product / market fit.
Clearly communicate goals, roles, responsibilities, and desired outcomes to distributed project teams involving product managers, software development managers, user experience designers, and clinical staff. You will be a process champion for a 100-person product team.
Possess a strong program management background, experience leading medium to large projects, and a well-rounded technical background in modern software development such as web, mobile, distributed systems, and machine learning.
Thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.
ESSENTIAL FUNCTIONS:
In this position you:
Leverage your curiosity, intelligence, and technical expertise to understand the most difficult customer problems and translate them into high-level technical requirements and measurable success criteria. You are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
Propose technical solutions, ensuring that all stakeholders (particularly non-technical) understand the pros and cons of each approach and long-term implications on the business.
Create repeatable tools and processes to plan and execute large cross-functional programs. This will include integration between several software component deliverables, user experience and operational workflows, security, privacy, regulatory compliance, and cost planning. Your work will serve as a template for more junior program managers.
Provide project management leadership from initial requirements to implementation. Define project scope and schedules, lead sprint planning and daily scrums.
Provide status reports to executive, articulating progress on success criteria, and leading efforts to overcome execution roadblocks.
You are the single accountable leader for large multi-discipline programs in a product vertical. Ensure on-time delivery of projects and product development tasks.
You will triage critical customer issues to ensure customer success as the product and business scales to more customers.
EXPERIENCE:
Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Mathematics or other related scientific or engineering fields.
6 years’ experience leading several multi-discipline project teams in the delivery of complex consumer-facing and/or enterprise software involving web, mobile, distributed systems, or machine learning.
Experience developing and maintaining Agile processes for a 100+ person distributed product team.
Demonstrated success with incubating new product ideas from conception to scaling with multiple customers. This includes defining and managing success outcomes for the product development engineering team.
Collaboration within a global environment--in-country and international teams.
Excellent communication and presentation skills with success in effectively communicating at all levels of an organization.
To apply to to inquire: Contact Rex@gorecruitment.com for more information or send a resume.